Request Account Deletion
RouteX provides easy and transparent options to delete your account and personal data, in full compliance with Apple App Store and Google Play Store policies.
Follow these quick steps directly inside the RouteX mobile app on iOS or Android:
If you no longer have access to the RouteX app, submit an account deletion request online:
Data Retention & Deletion Timelines
We handle your data responsibly and transparently. Below is a breakdown of what happens to your data upon requesting account deletion.
Account Deactivation
Your profile is disabled instantly upon submitting a deletion request. You will be logged out on all active devices.
Personal Data Purge
Your profile details, saved addresses, passenger preferences, and trip history are permanently deleted from active storage.
Statutory Tax & Audit Data
Financial transactions, receipts, and payment records are securely archived to comply with legal, tax, and anti-fraud regulations.